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Privacy Policy

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Last Updated: 5/11/2025

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1. Introduction

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Welcome to observe-x.com, operated by STS Engineering IKE ("we", "us", "our"). We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our website and services.

By using observe-x.com, you consent to the practices described in this policy.

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2. Information We Collect

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We may collect the following types of information:

a) Personal Information

Provided by you voluntarily:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Job role or professional details

  • Project or technical inquiries submitted via forms or email

b) Technical & Usage Data

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Automatically collected when browsing:

  • IP address and geolocation (approximate)

  • Browser type and device information

  • Operating system

  • Pages visited and actions on the site

  • Time and date of visits

  • Cookies, analytics tags & tracking technologies

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3. Purpose of Data Use

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We use your information to:

  • Respond to inquiries and support requests

  • Provide information about our products and services

  • Improve our website functionality and performance

  • Enhance user experience and site navigation

  • Conduct analytics and monitor website performance

  • Send relevant updates or marketing material (only with consent)

  • Maintain security and prevent fraudulent activity

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4. Legal Basis for Processing (GDPR Compliance)

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We process personal data under the following lawful bases:

  • Consent – when you submit forms or opt-in to updates

  • Legitimate interest – for analytics, security and business optimization

  • Contractual necessity – when communication relates to business collaboration

5. Data Sharing & Third-Party Services

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We do not sell your data.

We may share information only with:

  • Website hosting & IT service providers

  • Analytics and marketing platforms (e.g., Google Analytics, Meta pixels if used)

  • Security, compliance, and anti-fraud services

  • Legal or regulatory bodies if required by law

All third parties are required to handle your data securely and in line with GDPR.

6. Cookies

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We use cookies to:

  • Enable site functionality

  • Analyze traffic and performance

  • Improve user experience

You may manage or disable cookies via your browser settings.

 

7. Data Retention

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We retain your personal data only for as long as necessary for the purposes outlined, unless a longer retention period is required by law.

 

8. Your Rights (GDPR)

 

You have the right to:

  • Access your personal data

  • Correct or update information

  • Request deletion ("right to be forgotten")

  • Withdraw consent anytime

  • Request portability of your data

  • Restrict or object to certain processing

  • File a complaint with your local Data Protection Authority

Requests can be sent to info@observe-x.com

 

9. Data Security

 

We implement technical and organizational security measures to protect your information. However, no internet

transmission is 100% secure, and we cannot guarantee absolute protection.

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10. International Transfers

 

Data may be stored or processed in the EU or other jurisdictions with adequate data protection standards.

 

11. Changes to This Policy

 

We may update this Privacy Policy occasionally. Changes will be posted here with an updated revision date.

 

12. Contact Us

 

For questions or data requests, please contact:

STS Engineering IKE
Email: info@observe-x.com
Website: https://observe-x.com

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